![]() All they had to do was answer one goddamn email. This is a strong touring binding with excellent skiing. I don't see myself ever buying from g3 ever again, which is a shame, because I was stoked when I bought the zeds originally. The G3 Zed is a minimalist but fully featured tech touring ski binding with a weight of 345 grams. Tldr the Zed brakes will rip off your skis in a fall, you'll lose a $1-2k setup, and you won't be able to reach anyone from g3 about it who won't actively ignore you - even though they had no lag at all responding to me before my purchase to tell me that this issue has been fixed and that this wouldn't happen if I bought their product. When I chose that option, it give me the option to leave a voicemail or request a call back - but these options don't even work The only other line that doesn't behave exactly this way is the one for partners and distributers. I get the same thing - nobody answers, they end the call, and tell me to try again later. I tried calling every option, rather than just the warranty line. Their phone line is back up, and at this point, I have some serious words for somebody. Sign up for the G3 Newsletter and be the first to get product and brand news. They are easy to use, reliable, Ive had no pre-releases but the bindings released when I needed them to, and they ski pretty well in soft snow. I have a pair of Zeds and Ive been happy with them. I told them I emailed them a month ago and hadn't heard back. A better comparable with the Dynafit Rotations would be the G3 Ions, whereas the Zed comparable is the Dynafit TLT Speed. They thanked me and told me to try email. On the 2nd, I messaged their instagram account and told them their phone service wasn't working. I have dialed them and sat on this hold line dozens of times, and never encountered a rep.įor the Christmas and new year holidays, they closed their offices and the line said "we will reopen on the 28th." When the 28th came around, it played the same message. A pin tech binding with lightweight properties for touring skiers. It hangs up on you after a minute or two and tells you to call back later. I tried calling, and their phone line doesn't let you stay on hold for a customer service rep. I emailed them with a warranty request and have gotten NOTHING back from them in over a month. I had literally expressed concern about this exact issue before purchase and they told me that they had it fixed. That's about $1200 down the drain (a relatively cheap bc setup!) due to a failed $60 part. On my first fall this season on icy conditions, the brake ripped off my binding and I lost a ski. New for 2022, an updated and sleek black colour scheme. I emailed g3 customer support and they told me the issue was fixed. With the ZED G3 set out to define the next generation of lightweight high-performance touring bindings. ![]() Toll-Free: +1-80 Live Chat Help Center Check Order Status. ![]() If anyone is using the optional G3 Zed brakes, YOU ARE AT HIGH RISK OF LOSING A SKI.īefore buying the zeds, I checked online reviews and found one report of the ski brakes detaching. Shop G3 Ion LT Leash Be The First To Review G3 Ion LT Leash + Free Shipping over 49. ![]()
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